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PLAYER PROTECTION AND RESPONSIBLE
GAMING
WARNING
While most players at an online casino or poker room gamble for entertainment
and within their means, there are a small percentage of players who may lose
control of their play. In order to prevent this, please bear the following
in mind:
-
Gambling should be entertaining and not seen as a means to making money
-
Keep track of the amount of money you spend and only gamble what you can
afford to lose. Do not chase your losses.
-
Keep track of the amount of time you spend gambling.
RESPONSIBLE GAMING POLICY
While most people gamble for social enjoyment, Fortune Lounge casinos
acknowledges that gambling can create problems and harm some individuals.
These problems can range from over-spending to pathological gambling addiction.
Fortune Lounge is committed to creating a responsible gaming environment
by implementing and maintaining eCOGRA's responsible gaming requirements
for the benefit of both players and staff.
ASSISTANCE FOR PROBLEM GAMBLING
Should you require any assistance or advice on problem gambling, please contact
one of the organizations listed below.
PLAYER PROTECTION MEASURES
Fortune Lounge is committed to assist you in enjoying your play with us.
There are many options available to help you, including reducing your deposit
limits to restrict your spending or self-exclusion from our casinos for a
limited period. Please contact our
Customer Care Center
for more information and any assistance that you may require.
PROCEDURES FOR SELF-EXCLUSION
If you feel that you are losing control of your play and would like help
in restricting your access to our casinos, Fortune Lounge offers you the
following options:
-
A minimum 7 day cooling off period
-
A minimum 6 month self-exclusion period.
Please
contact
us any time, day or night, for immediate assistance.
FILTERING PROGRAMS
Please note that the minimum age of persons able to register and play at
our casinos is 18 years. Should you require a filter to block gaming websites
from any underage persons, please visit the following sites for more information
on how this can be implemented:
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